Privacy Policy
1. We respect your privacy
Stickers n Things (Alpha Trophies Pty Ltd) respects your right to privacy, and this policy sets out how we collect and treat your personal information.
“Personal information” is information we hold which is identifiable as being about you.
2. What personal information we collect
We may collect the following types of personal information from you:
name
address
phone number
fax number
information about the goods or services you have ordered
information from enquiries you have made
communications between us
credit card information
3. How we collect your personal information
We collect personal information from you in a variety of ways, including when you interact with us electronically or in person; when you access our website; and when we provide our services to you.
4. Use of your personal information
When you make an online purchase from Alpha Trophies PTY LTD (Stickers n Things,) we use your information to process your order. We will also send you emails to confirm your order, and we may need to contact you via phone, postal mail or email if we have other questions regarding your order. Also, you may be automatically signed up to receive email updates about our products, services, and promotions.
If at any time you would like us to remove you from our email or postal mailing lists, feel free to contact Alpha Trophies PTY LTD customer service at admin@alphatrophies.com.au. Please be sure to include a full name and any other relevant information. If you have previously asked to be removed from our email list, we will not sign you up for email updates if you place an order over the Internet. Please note that it may take up to 8 weeks to remove you from our list.
From time to time, we may also send you emails to help us learn more about your shopping preferences. In addition, we may use information about your product interests and purchases to help us improve our site design and your shopping experience.
5. Security of your personal information
We take reasonable steps to protect your personal information. However, we are not liable for any unauthorised access to this information.
6. Access to your personal information
You can access and update your personal information by contacting us on admin@stickers.net.au
7. Complaints about privacy
If you have any complaints about our privacy practices, please feel free to send in details of your complaints to admin@stickers.net.au. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.
8. Changes
Please be aware that we may change this Privacy Policy in the future. The revised versions will be uploaded onto our website, so please check back from time to time.
9. Website
When you visit our website
When you come on to our website, we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.
Cookies
A cookie is a small data file that Web sites often store on your computer's hard drive when you visit their sites. A cookie may contain information (such as a unique user ID), that is used to track the pages of the sites you've visited. We use cookies but do not store personally identifiable information in your cookie.
We use cookies to improve your shopping experience. When you visit SJDK GROUP PTY LTD (stickers n Things), your cookie helps us keep track of your order as you shop at our site. If you have saved your information with us, your cookie allows us to recognise you when you return to our site and provides you with access to your account information. If you saved your information with or order from us, we also use cookies to monitor and maintain information about your use of our site. If you have not saved your information with or ordered from us, we may monitor and maintain information about your use of our Web site in a manner that does not identify you. In either case, this information helps us serve you better by improving our site design, as card card-body as our products, services, contests, and promotions.
We also use cookies to track and maintain the identity of the Web site you visited immediately before ours to further improve our site design and to fulfil contracts with our business partners. We do not otherwise track any information about your use of other Web sites.
You can refuse cookies by turning them off in your browser. If you turn off cookies, though, we will not be able to track your order or enable you to purchase from our site. Nor will we be able to recognise you as a signed up user to allow you access to your account information.
Third party sites
Our site may have links to other websites not owned or controlled by us. We are not responsible for these sites or the consequences of you going on to those sites.
February 2019